PRIVACY POLICY
WHO?
This privacy policy governs the processing of personal data by Chemicar Europe NV with its registered office at Baarbeek 2, 2070 Zwijndrecht, whose company number is BTW: BE 0424.911.963 and the contact e-mail info@chemicar.eu.
Chemicar Europe NV respects your privacy. By using this web site or otherwise providing us with personal information, you consent to this privacy policy. Chemicar Europe NV complies with the European Data Protection Regulation 2016/679 of 27 April 2016. It is hereby the controller for the processing of your personal data within the meaning of the General Data Protection Regulation (GDPR).
WHAT DATA FOR MARKETING PURPOSES
Through this website or otherwise, you may provide us with data about yourself.
We use Google Analytics to measure website visits. Google Analytics captures via cookies the IP address, location, browser, language & operating system type of website users.
When you subscribe to the newsletter via the registration form, we ask you to fill in a number of fields of which the e-mail address field is necessary to receive the newsletter. Furthermore, the name, surname and type of user (ranging from "end user (body shop)" or "(potential) dealer") are stored when you enter them. This data automatically reaches our e-mail provider Flexmail via the contact form.
WHAT WILL THE DATA BE USED FOR?
In relation to users of the website:
We use the website data provided by Google Analytics to improve and secure the website. Based on information searched for on the Web site, pages clicked, time spent on the Web site, browser type, language and location, we try to optimize the usability of the Web site and generate user statistics for internal review. Chemicar Europe nv collects this data on the basis of your consent (via the cookie banner).
Concerning the newsletter subscribers:
When you subscribe to the newsletter we keep your data to inform you about current developments of Chemicar Europe nv. By means of newsletters we send you company information, information about new or changed products and promotions, if you have explicitly subscribed to them.
Chemicar Europe nv relies on the user's consent. Consent is given by expressly subscribing to the newsletter on the website and may be withdrawn at any time thereafter.
With regard to our customers and suppliers:
As a customer with us, you make use of our services or purchase our products. In order to ensure the proper execution of our contract, we must process and manage these contracts in administrative, accounting and operational terms.
This also applies if you are our supplier. In this case, too, we must respect the contract and must administratively, accounting-wise and operationally process and manage the supplier contracts.
For this purpose we process your name, first name, address, telephone number, mobile number, language, e-mail address, IP address, cookies, VAT number, bank account number, ...
With regard to our prospective buyers:
Our potential new customers are interested in our products and services. The potential new customers have shown their interest in our offer. In order to communicate with them about our offerings, we process the following personal data: last name, first name, telephone and/or mobile phone number, e-mail address IP address, cookies.
Your data will not be traded, sold, rented or passed on to third parties. In rare cases Chemicar Europe nv may be required to disclose your personal data as a result of a court order or to comply with other mandatory laws or regulations.
Chemicar Europe nv stores and processes your personal data for a period that is necessary in function of the purposes of processing and in function of the contractual relationship between Chemicar Europe nv and the user, whereby the statutory storage period (7 years) is the minimum.
SECURITY MEASURES
Chemicar Europe nv has developed security measures that are appropriate from a technical and organisational point of view in order to prevent the destruction, loss, falsification, modification, unauthorised access or accidental notification to third parties of the personal data that have been collected, as well as any other unauthorised processing of these data.
Under no circumstances shall Chemicar Europe nv be held liable for any direct or indirect damage resulting from the incorrect or unlawful use by a third party of your personal data.
You are solely responsible for the use that is made from the Website of your computer, IP address and of your identification data, and for their confidentiality.
Retention period of personal data
With respect to users of the Web site:
Chemicar Europe nv stores Web site data (IP address, Web site clicks, time, location and language) for 50 months. This period is necessary in order to detect trends, to make long-term statistical evaluations and to be able to continue to improve the performance of the web site.
With regard to newsletter subscribers:
Chemicar Europe nv shall retain the personal data of the newsletter subscribers for an indefinite period. In this way we can comply with our marketing objectives. Chemicar Europe nv assumes that when users consent to receive the newsletter, they also wish to receive it for an indefinite period. When a subscriber withdraws his consent and unsubscribes from the newsletter, he will no longer receive it. If a subscriber wishes to be 'forgotten', his/her data will be automatically removed from the mailing list.
Rights of those concerned
You have the right to become aware of your personal data at any time, as well as of the use that Chemicar Europe nv makes of your personal data.
Right of correction, deletion and restriction
You are free to communicate your personal data to Chemicar Europe nv or not. In addition, you are always entitled to request Chemicar Europe nv to correct, supplement or remove your personal data. You acknowledge that if you refuse to communicate your personal data or request them to be removed, certain services may not be available.
You may also request that the processing of your personal data be restricted.
Right of objection
You have the right to object to the processing of your personal data for serious and legitimate reasons.
In addition, you always have the right to oppose the use of personal data for direct marketing purposes; in such a case, you do not even have to provide reasons.
Right of free data transfer
You have the right to obtain and/or have transferred to other responsible parties your personal data that you have provided to Chemicar Europe nv in a structured, common and machine-readable form.
Right of withdrawal of consent
To the extent that the processing is based on your prior consent, you have the right to withdraw such consent.
Exercise of your rights
You may exercise your rights by contacting Chemicar Europe nv, either by e-mail to info@chemicar.be, by post to Baarbeek 2, 2070 Zwijndrecht, or by using the contact form on the Website.
Automatic decisions and profiling
The processing of your personal data does not involve any profiling and will not be subject to any automated decisions on the part of Chemicar Europe nv.
Right to lodge a complaint
You have the right to lodge a complaint with the Belgian Data Protection Authority, rue du Mail 35, 1000 Brussels, Tel +32 (0)2 274 48 00, Fax +32 (0)2 274 48 35, e-mail: Contact@apd-gba.be
This is without prejudice to a remedy before a civil court.
HYPERLINKS
This website may contain hyperlinks to websites of other parties. It is also possible that web sites of other parties contain hyperlinks to this web site. Chemicar Europe nv is not responsible for the privacy practices of such other parties' web sites or the use of cookies on those sites.
AMENDMENTS
This privacy policy is subject to change. We recommend that you check the privacy policy regularly for any changes.
Last updated version: 09/06/2022
Version Number: 2